- Lahore, Pakistan
At Naqshnama Lahore, we value your privacy and are committed to protecting the personal information you share with us. Whether you are exploring our artwork collection, making an inquiry, requesting bespoke framing services or browsing our journal, we aim to handle your information responsibly and transparently.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or interact with our services.
We may collect personal information when you voluntarily interact with our website or services.
Personal Information
This may include:
Full name
Email address
Phone number
Delivery or billing address, where applicable
Information submitted through contact or inquiry forms
Artwork preferences and framing requirements
Communication history relating to your inquiries
Automatically Collected Information
When you visit our website, certain technical information may be collected through cookies, server logs or analytics tools, including:
IP address
Browser type and device information
Pages visited and time spent on our website
Referring website information
General website usage and interaction data
The information collected depends on the features and technologies enabled on our website.
Naqshnama Lahore may use the information collected for the following purposes:
Responding to artwork inquiries and customer questions
Providing information about available artworks and artists
Processing artwork purchases or service requests, where applicable
Managing bespoke framing consultations and orders
Communicating regarding orders, appointments or gallery visits
Improving our website, content and visitor experience
Sending newsletters and promotional updates when you have subscribed or otherwise provided appropriate permission
Maintaining website security and preventing misuse
Complying with applicable legal obligations
We use personal information only for legitimate and relevant purposes.
When you contact us regarding an artwork or bespoke framing service, we may collect information necessary to understand and respond to your request.
This may include your name, contact details, artwork specifications, preferred frame designs and other relevant requirements.
We use this information to provide suitable recommendations, communicate about your inquiry and arrange services when requested.
Our website may use cookies and similar technologies to support website functionality and understand visitor interactions.
Cookies are small files stored on your device that can help websites remember preferences and improve functionality.
Depending on the technologies enabled, cookies may be used for:
Essential website operations
Remembering visitor preferences
Understanding website traffic
Improving website performance
Measuring the effectiveness of website content
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.
Where required by applicable law, we will request appropriate consent before using non-essential cookies.
Naqshnama Lahore does not sell your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our website or provide requested services.
These may include:
Website hosting and maintenance providers
Email communication services
Payment processing providers, where applicable
Delivery and logistics partners, where applicable
Website analytics providers
We aim to limit the information shared to what is necessary for the relevant service.
We may also disclose information when required by applicable law or a valid legal process.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include secure website connections, access controls, software updates and appropriate administrative safeguards.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
We encourage visitors to avoid sharing sensitive information through unsecured communication channels.
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining appropriate business records and meeting legal obligations.
Retention periods may vary depending on the type of information, the reason it was collected and applicable legal requirements.
When information is no longer required, we aim to delete it securely or anonymise it where appropriate.
Depending on applicable law, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information, subject to applicable exceptions
Withdraw consent for certain processing activities
Unsubscribe from promotional communications
Raise concerns about how your information is handled
To make a privacy-related request, please contact us using the details provided at the end of this policy.
We will review requests in accordance with applicable legal requirements.
Our website may contain links to external websites, including social media platforms, artists’ websites and other third-party resources.
These websites operate independently and may have their own privacy policies and data collection practices.
Naqshnama Lahore is not responsible for the privacy practices or content of external websites.
We encourage visitors to review the privacy policies of third-party websites before sharing personal information.
Visitors may have the option to subscribe to our newsletter to receive updates about new artworks, exhibitions, gallery news, journal articles and framing services.
We aim to send promotional communications only when permitted under applicable law.
You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the email or by contacting us directly.
Unsubscribing from marketing messages does not necessarily prevent essential communications relating to an existing inquiry or service request.
Our website is intended for a general audience interested in art and culture.
We do not knowingly seek to collect personal information from children without appropriate permission where required by law.
If we become aware that personal information has been collected from a child in circumstances requiring parental or guardian consent, we will take appropriate steps to address the situation.
Parents or guardians may contact us regarding privacy concerns involving their children.
Some website service providers may operate or store information outside Pakistan.
Where personal information is processed internationally, we aim to use appropriate safeguards and comply with applicable legal requirements.
Naqshnama Lahore may update this Privacy Policy to reflect changes in our website, services, business practices or applicable legal requirements.
Any revisions will be published on this page with an updated revision date.
We encourage visitors to review this page periodically to remain informed about our privacy practices.
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
