- Lahore, Pakistan
Welcome to Naqshnama Lahore. These Terms & Conditions govern your access to and use of our website, artwork collections, bespoke framing services and related offerings.
By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.
We encourage all visitors, customers and art collectors to read these terms carefully before making an inquiry, purchasing an artwork or requesting our services.
Naqshnama Lahore is a fine art gallery based in Lahore, Pakistan, dedicated to celebrating original artworks, cultural heritage, contemporary creativity and artistic craftsmanship.
Our website provides information about our curated artwork collections, featured artists, bespoke framing services, journal articles and gallery-related activities.
The information presented on our website is intended to help visitors explore our offerings and communicate with us regarding artwork availability and related services.
By using our website, you agree to:
Use the website only for lawful purposes.
Provide accurate information when submitting inquiries or requests.
Respect the intellectual property rights of Naqshnama Lahore and its artists.
Avoid activities that may damage, disrupt or interfere with website functionality.
Refrain from attempting unauthorised access to website systems or information.
Avoid copying or commercially exploiting website content without appropriate permission.
We reserve the right to restrict access to our website where reasonably necessary to address misuse, security concerns or violations of these terms, subject to applicable law.
Naqshnama Lahore aims to provide accurate descriptions and representations of the artworks featured on our website.
Artwork information may include:
Artwork title
Artist’s name
Medium and materials
Dimensions
Artistic style
Availability
Pricing, where applicable
While we make reasonable efforts to ensure accuracy, slight differences may occur between digital images and the physical artwork due to screen settings, lighting, photography and the nature of original artistic materials.
Artwork availability may change without prior notice.
Submitting an inquiry does not guarantee that an artwork is available or reserved.
Customers interested in purchasing an artwork may contact Naqshnama Lahore through our website, email, telephone or other official communication channels.
Before confirming a purchase, customers should review the relevant artwork details, including its condition, dimensions, price and any applicable delivery or framing charges.
An inquiry or expression of interest does not automatically create a confirmed purchase agreement.
A purchase becomes confirmed when Naqshnama Lahore communicates its acceptance and the agreed payment or other confirmation requirements have been satisfied.
Any additional terms relating to a specific artwork will be communicated before the purchase is finalised.
Artwork and framing prices may vary depending on the artist, materials, dimensions, design requirements and other relevant factors.
Where prices are displayed on our website, we aim to keep them accurate and up to date.
Unless otherwise stated, prices do not necessarily include delivery charges, installation fees or applicable taxes.
Accepted payment methods and payment deadlines will be communicated during the order confirmation process.
We reserve the right to correct genuine pricing errors before accepting an order. If an error affects an order that has already been confirmed, we will contact the customer to discuss the appropriate resolution in accordance with applicable law.
Naqshnama Lahore offers bespoke framing solutions designed to complement the appearance and presentation of artworks.
Customers requesting custom framing services should provide accurate information regarding artwork dimensions, materials, design preferences and other relevant specifications.
Custom framing projects may involve:
Frame design consultation
Material and finish selection
Custom measurements
Frame construction
Artwork mounting and presentation
Protective framing options
The estimated cost and completion time will depend on the project’s specifications and material availability.
Any substantial changes requested after work has begun may affect the final price and completion schedule. Additional charges will be communicated for customer approval before the relevant changes are made.
Custom framing and specially commissioned services may be prepared according to individual customer requirements.
Customers are encouraged to review all specifications carefully before approving an order.
Once production has begun, modifications or cancellations may be limited by the work already completed and materials purchased.
Any applicable cancellation charges or restrictions will be disclosed during the ordering process.
Nothing in this section limits any rights customers may have under applicable consumer protection law.
Where delivery services are offered, Naqshnama Lahore will communicate available shipping arrangements and relevant charges before confirming the order.
Delivery times may vary depending on the destination, artwork dimensions, packaging requirements and logistics provider.
We aim to package artworks carefully to reduce the risk of damage during transportation.
Estimated delivery dates are provided for planning purposes and may be affected by circumstances outside our reasonable control.
Customers should inspect delivered items promptly and contact us if they discover visible damage, missing items or other delivery-related concerns.
Delivery responsibilities and arrangements for international orders, if offered, will be confirmed separately.
Return and refund eligibility may depend on the type of artwork or service purchased, its condition and the circumstances of the request.
Original Artworks
Customers should contact Naqshnama Lahore if an artwork arrives damaged, materially differs from its agreed description or has another significant issue.
Custom Framing
Because bespoke frames may be created according to individual specifications, change-of-mind returns may be restricted where permitted by law and disclosed before purchase.
Damaged or Incorrect Items
If an item arrives damaged or an incorrect item is delivered, customers should contact us as soon as reasonably possible with their order details and supporting photographs, where available.
We will review the matter and offer an appropriate remedy in accordance with the agreed terms and applicable law.
Refunds, replacements or repairs will be handled according to the circumstances of each case and any applicable consumer rights.
All original content displayed on the Naqshnama Lahore website, including text, branding, logos, website design, graphics and other materials, is protected by applicable intellectual property laws where such protection exists.
Artwork images and artistic creations may belong to their respective artists or other rights holders.
Visitors may not reproduce, distribute, modify, publish or commercially use protected content without appropriate permission or another lawful basis.
Purchasing an original artwork does not automatically transfer the copyright or reproduction rights associated with that artwork.
Any commercial reproduction or licensing arrangement must be separately agreed with the relevant rights holder.
Naqshnama Lahore aims to present artwork and artist information accurately.
Where available and applicable, documentation regarding an artwork’s origin, authorship or authenticity may be provided during the purchasing process.
Customers should request any required authenticity documentation before confirming a purchase.
We do not guarantee that every artwork will include a certificate of authenticity unless this has been expressly stated.
Our journal contains articles relating to art, culture, collecting, framing and creative expression.
This content is provided for general informational and educational purposes.
Although we aim to maintain accurate and useful information, journal articles should not be considered professional conservation, investment, valuation or legal advice.
Readers should seek qualified guidance when making decisions involving valuable artworks, specialist restoration or significant financial commitments.
Our website may include links to third-party websites, social media platforms, artists’ profiles or other external resources.
These links are provided for convenience and informational purposes.
Naqshnama Lahore does not control the content, security or policies of external websites.
Visitors should review the relevant terms and privacy policies before using third-party services.
We respect the privacy of our website visitors and customers.
Personal information submitted through our website is handled in accordance with our Privacy Policy and applicable legal requirements.
For more information about how we collect, use and protect personal information, please visit our Privacy Policy page.
We make reasonable efforts to maintain a secure, accurate and functional website.
However, temporary interruptions, technical errors or other issues may occasionally occur.
To the extent permitted by applicable law, Naqshnama Lahore is not responsible for losses arising solely from temporary website unavailability or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes or restricts liability that cannot legally be excluded, including applicable consumer protection rights.
Naqshnama Lahore may update its artwork collections, service descriptions, website features and business offerings from time to time.
We may also introduce new services or discontinue existing offerings.
Where a change affects an already confirmed customer order, we will address it according to the agreed order terms and applicable law.
These Terms & Conditions are governed by the applicable laws of Pakistan.
Any dispute arising from the use of our website or services will be handled in accordance with applicable Pakistani law and the jurisdiction of the relevant competent courts.
We encourage customers to contact us first so that concerns may be reviewed and, where possible, resolved amicably.
Naqshnama Lahore reserves the right to update these Terms & Conditions to reflect changes in our business operations, website functionality or applicable legal requirements.
Updated terms will be published on this page with a revised date.
Changes will not automatically override the terms of an already confirmed order where doing so would be unlawful or inconsistent with the parties’ agreement.
We encourage visitors to review this page periodically.
If you have questions about these Terms & Conditions, artwork purchases, framing services or any other matter relating to our website, please contact us.
